Terms and conditions

Thank you for visiting AngelAlign Technology website (hereinafter referred to as “the Website “).

 

The Website is operated and maintained by Angel Aligner (hereinafter referred to as “AA”). Please read the following terms of use (hereinafter referred to as “the Terms of Use”) carefully before using the Website. Your use of the Website (including but not limited to: accessing and logging in to the Website and viewing and using the content of this Website) will be regarded as your voluntary commitment to accept the restriction of this statement. If the content of the Terms of Use is not acceptable to you, you should immediately stop using the Website and exit quickly.

 

1. Use of the Website

AA has limited permission for you to browse (use) the content displayed on the Website on your computer. You may make limited use of the relevant content of the Website provided that you comply with the Terms of Use.

 

2. Use of Cookies

To ensure normal operation of the Website and smooth user experience, AA will store cookies on your computer or mobile device. Cookies allow AA to simplify your login and store your browsing preferences.

You can manage or delete the cookies as you like. You can refuse cookies by modifying your browser settings, or you can clear all cookies saved in your mobile device. In this case, you may need to repeat the login and change user settings each time you visit the Website, which will affect your use of this system to some extent, and you may not able to use all the functions of the Website which may result in restrictions or improper functioning of certain features provided by the Website.

 

3. Statement of intellectual property rights

The Website, including (but not limited to) text, content, software, video, music, sound, graphics, photographs, diagrams and charts, art design, images, names, logos, trademarks and/or service marks (including the registered and the unregistered), and other data (hereinafter referred to as “the Website Content”) are protected by copyright laws, trademark laws, and all intellectual property conventions. The Website Content includes content owned or controlled by AA and content owned or controlled by third parties and licensed for use by AA. All personal articles, reports and all other elements that make up the Website may be protected by copyright. You agree to comply with all applicable copyright protection laws and regulations for the Website, and all supplemental copyright instructions or restrictions contained in the Website.

 

“时代天使”, “Angelalign”, “angel aligner” and all brands or logos of the Website marked with a “®” or “TM” are registered trademarks of AA (or other AA affiliates). You have no right to use the above-mentioned trademarks and names, and do not enjoy any rights and benefits without the authorization and consent of AA (or relevant rights holders). Nothing in the Website should be regarded as granting anyone a license or right to use the trademarks and other intellectual property rights displayed in the Website. All use (or misuse) of the Website’s trademarks or other content is strictly prohibited unless within the scope of application of the Terms of Use. To the maximum extent permitted by law, AA will actively protect its intellectual property rights, including resorting to criminal laws.

 

4. Confidentiality

Confidential information in the Terms of Use includes any proprietary information, software technical data or know-how of AA, including but not limited to source code, object code and associated programmed code, data, specifications, software patterns, algorithms, compilations, software products, formulas, designs, models, methods, processes, programs and software (whether source or object code), databases, research and development records, technical reports, test reports, experimental data, technical documentation, technology, hardware configuration information, etc. Confidential information may be a complete solution, document or product, or it may be part of the data or the elements of a solution, document or product.

 

The above confidential information does not include the following:

(1)Information that was already publicly obtained by legal means at the time of disclosure;

(2)Information that has been legally possessed by you and that you did not obtain it from AA before the disclosure;

(3)Information that you have legally obtained from third parties without additional obligation of confidentiality;

(4)Information that you independently develop without using or referring to AA’s confidential information, and you can provide corresponding written materials or other records to prove such independence.

 

During and after use, you should promise that you will strictly keep the secrets, and will not use any confidential information unless in the interest of AA, and you shall not disclose, disseminate, publish, impart or transfer any confidential information to any third parties without written authorization from AA. You agree to keep such information confidential and at least as careful as using your own confidential or proprietary information, but in no case less than reasonable care to protect and maintain confidential information from unauthorized use, disclosure, reporting, or transfer or publishing.

 

5. Prohibition of the use of the Website Content

Except as set forth in the Terms of Use, or with the written permission of AA, no person shall copy, reproduce, reconstruct, recompile, translate, decode, disassemble, reverse engineer, distribute, publish, display, run, modify, upload any content of the Website, and use it as a model for creation, reproduction or any other way to use in any other Website.

 

6. Special terms

The provisions of this Article apply only to the Website. For your convenience, the Website may provide links to some third-party content (hereinafter referred to as “Third-Party Content”). However, the above Third-Party Content has not been reviewed by AA and is for your reference only. AA does not endorse or adopt any Third-Party Content and does not warrant or guarantee the accuracy, completeness, timeliness and authenticity of any Third-Party Content unless expressly stated by AA. You shall bear all risks that you may suffer as a result of your use of the above links and Third-Party Content. In addition, any Third-Party Content regarding products, services, technical methods, or information about trade names, trademarks, manufacturers, suppliers, etc. may not be considered endorsed, sponsored or recommended by AA. You may see certain additional terms on individual web pages of the Website. Your use of the individual web pages mentioned above means that you agree to abide by the additional terms and conditions on the above individual web pages. In the event of a conflict between the additional terms on the individual web pages mentioned above and the Terms of Use, the additional terms on the individual web pages shall prevail.

 

7. Updates and changes of the Website

To adapt to changing laws and regulations and business scenarios, AA reserves the right to revise the terms and conditions accordingly and notify you in advance through Website announcement, and the revised terms and conditions will take effect on the effective date specified therein. You can check or download the latest version at the bottom of the Website page at any time.

If you continue to use your Website account on or after the effective date specified in the revised terms and conditions, you agree to and accept the revised terms and conditions.

If you have any comments or suggestions regarding the revised terms and conditions, please contact AA via the means indicated on the Website; if you do not agree with the revised terms and conditions, you shall stop further use of the Website as of the effective date set forth in the revised terms and conditions.

 

8. Non-guarantee statement

All information contained on the Website, including information relating to dental, medical, products, treatments and the other services related to products, is for informational purposes only. This information should not be considered complete and is not intended to be used in place of a patient visit, consultation or advice of a medical professional or any information contained on or in any product packaging or labels. Information obtained by using the Website is not exhaustive and does not cover all ailments, physical conditions or their treatment. The information posted is for informational purposes only and is to be used at your own risk. You should never disregard providing dental or medical advice or delay in providing medical advice because of something you have read on this Website, and you should not use the information contained on this Website for diagnosing a dental or health problem or prescribing a medication.

 

AA reserves the right to replace, modify or upgrade versions of the Website at any time. After a new version of the Website is released, AA does not guarantee the continued availability of the old version of the Website. AA reserves the right to unilaterally change or restrict some functions of the Website due to the needs of business development.

To the maximum extent permitted by law, the Website and the content of the Website do not include any explicit or implied promises regarding (but not limited to) ownership, marketability, quality satisfaction, fitness for a particular purpose, accuracy, timeliness and completeness of product parameters, non-infringement of intellectual property rights and rights of other parties.

 

AA makes reasonable commercial efforts to maintain the security and functionality of the Website, but does not guarantee the normal operation of all functions on the Website, nor does it guarantee the continuous or trouble-free operation of the Website or the timely correction of defects. If the normal operation of the Website is affected by technical failure or other unavoidable events, AA promises to repair it in time, but AA will not be responsible for any loss you may suffer from it.

 

AA does not guarantee that the Website is suitable for your computer’s operating Website, nor does it guarantee that the Website or its server will never fail or be free of viruses, trojan horses and other harmful programs. AA is also not responsible for any damage to your computer arising from any of the above issues.

AA is not responsible for the reliability and continuity of the network lines and equipment accessing the Website.

 

9. Prohibition of link theft

AA prohibits unauthorized hypertext links that point to the Website, and the unauthorized use of the web framework Website of the Website Content. AA reserves the right to disconnect any unauthorized hypertext links or web page framework Websites that point to the Website.

 

10. Applicable law and jurisdiction

The laws of the People’s Republic of China shall apply to the interpretation and application of the Website Content and the Terms of Use, and all disputes arising from the Website shall be subject to the jurisdiction of the People’s Court of the place where AA is located unless otherwise agreed.

 

11. Principle of continued validity

If any part of the Terms of Use is held invalid by the relevant authority, such invalid part does not affect the validity of the other parts of the Terms of Use, which remain valid.

If you have any questions or suggestions about the Website, please contact us via info@angelaligner.com and we will deal with them within 15 working days.

Angelalign Technology Privacy Notice

Last Updated: 21 October 2025

Effective Date: 21 October 2025

 

 

1. Overview

Angelalign Technology Inc., and its global subsidiaries (“Angelalign,” “we,” “us”) care about your privacy. This notice explains what personal data we collect, how we use it, and your rights. You can contact our privacy team at privacyservices@angelaligner.com

 

 

2. Who This Notice Applies To

This notice applies to:

  • Patients receiving dental treatment using Angelalign products or platforms
  • Dental professionals and clinics/practices using Angelalign products or services
  • Website visitors interacting with our site
  • Partners, distributors, or research collaborators
  • Job applicants (see our Candidate Notice)

 

 

3. How Angelalign Handles Your Personal Information

Angelalign can handle your information in two main ways, depending on how you interact with us:

 

When We are in Charge (Data Controller)

Sometimes we decide how and why your personal information is used — for example, when you:

  • Create an account on our iOrtho platform
  • Contact us for customer support
  • Make a payment or receive a product directly from us
  • Take part in marketing, training, or research with your consent

In these cases, we are responsible for:

  • Keeping your information safe
  • Telling you clearly how it is used
  • Making sure you can access, correct, or delete it if you wish

 

When We Work for Your Clinic/Practice (Data Processor)

Sometimes your dentist or orthodontic clinic/practice is in charge of your data, and we simply process it on their behalf.

For example:

  • When we host your treatment scans or plans for your clinic/practice
  • When we provide digital tools your clinic/practices uses to manage your treatment

In these situations:

  • Your clinic/practice decides what data we process and why
  • We follow their instructions and keep your information secure
  • We  do not use your data for anything else

 

In Short

  • If you are a patient, your clinic usually controls your data, and Angelalign helps by processing it securely.
  • If you use our website or contact us directly, we control that data.

 

 

4. What Information We Collect

CategoryExamples
Identification DataName, contact details, ID/passport numbers
Professional DataClinic name, license number, job title, credentials
Account DataLogin ID, passwords, access logs
Financial DataPayment information, billing details, tax records
Health and Diagnostic DataDental scans, X-rays, clinical notes, treatment plans, photographs
Device and Technical DataIP address, browser type, device ID, location data, cookies
Marketing and Preference DataCommunication preferences, event participation, interests

 

 

5. How We Use Your Information

We use your personal information to:

  • Deliver and manage our products, aligners, and digital services
  • Support dental treatment planning and case management
  • Manage professional relationships and accounts
  • Process payments and orders
  • Respond to inquiries and provide customer support
  • Improve and operate our services, websites, and technology
  • Conduct training, education, and marketing (with your consent)
  • Comply with applicable laws, regulations, and professional standards
  • Maintain cybersecurity, fraud prevention, and risk management

Sensitive data (like health information) is always processed with your consent or under legal/contractual requirements.

 

 

6. Legal Bases for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Contract performance (e.g., where we need to perform the contract, we are about to enter into or have entered into with you or your licensed orthodontic professional)
  • Consent (e.g., for health data, marketing, or cross-border transfers)
  • Legal obligation (e.g., tax, medical device, or regulatory reporting)
  • Legitimate interest (e.g., service improvement, security)
  • Vital interests (e.g., to protect someone’s health or safety)

 

 

7. Purpose, Data Type, and Lawful Basis Table

To provide transparency, we have summarized the main purposes for which we process personal data, the types of data involved, and the lawful basis for processing found in the table below;

 

Purpose / ActivityType of DataLawful Basis for Processing
To register you as a new user on iOrtho – create accounts, manage systems, prevent fraud, send marketingIdentity, ContactPerformance of contract; legal obligation; legitimate interests; consent
To process and deliver products – payments, fees, foreign exchangeIdentity, Contact, Financial DataPerformance of contract; legal obligation; legitimate interests (debt recovery)
When you communicate with us – queries, feedbackIdentity, ContactPerformance of contract; legitimate interests (better service)
To manage relationships – notifications, feedback, technical issuesIdentity, ContactPerformance of contract; legal obligation; legitimate interests (records management)
To administer and protect business and website – troubleshooting, IT, securityIdentity, Contact, Technical DataLegitimate interests (business operations); legal obligation
To deliver website contentIdentity, ContactLegitimate interests (product/service development, marketing)
Data analytics – improve servicesTechnical DataLegitimate interests (product/service development, marketing)
Recommendations and suggestionsIdentity, Contact, Technical DataLegitimate interests (product/service development)
Public and social media informationIdentity, Contact, Technical DataLegitimate interests (branding, market awareness)
Verifying professional credentialsIdentity, Contact, Professional DataLegal obligation
Online purchasesIdentity, Contact, Professional Data, Financial DataPerformance of contract
Treatment planning and case management (including iOrtho platform use)Health and Diagnostic DataContract performance; explicit consent (for health data); vital interests
Providing products and services via iOrtho (e.g. case gallery, iOrtho Club)Identity, Contact, Health and Diagnostic DataContract performance; consent for sensitive data
Post-Market Surveillance (PMS) and regulatory complianceIdentity, Contact, Health and Diagnostic DataLegal obligation (e.g. EU MDR, medical device law); contract performance
Research and product improvement using iOrthoAnonymised Clinical RecordsLegitimate interest; consent (where required)
Managing professional and business relationshipsIdentity, ContactLegitimate interest; contract performance
Customer support and inquiriesContact DataLegitimate interest; contract performance
Payment processing and billingFinancial DataContract performance; legal obligation
Marketing and educational activitiesContact DataConsent; legitimate interest (where permitted)

 

 

8. Sharing your Data

We may share your data with:

  • Angelalign affiliates and subsidiaries (for operations)
  • Clinics or distributors (as part of your treatment)
  • Service providers (IT, logistics, payments, marketing)
  • Regulators if required by law

We do not sell your personal data. Some data may be shared for analytics or marketing only with consent.

 

 

9. International Data Transfers

When personal data moves across borders Angelalign uses legally recognised contractual mechanisms (SCCs, BAAs, PIPL standard contracts) combined with technical safeguards to ensure that cross-border personal data transfers comply with GDPR, UK GDPR, PIPL, LGPD, HIPAA, and other relevant laws.

EU/UK/Switzerland: Standard Contractual Clauses (SCCs), International Data Agreements or adequacy decisions (a copy can be found by contacting us.

 

 

10. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

 

 

11. Your Rights

Under certain circumstances, you have following rights under data protection laws in relation to your personal data:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Opt out of sale or sharing (for U.S. residents)
  • Lodge a complaint with your data protection authority

Send requests to privacyservices@angelaligner.com

We will respond within applicable legal timeframes (usually 30 days).

 

 

12. Security Measures

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We use organizational, technical, and physical safeguards, some of these include:

  • Encryption of data in transit and at rest
  • Multi-factor authentication and role-based access
  • Regular vulnerability testing and monitoring
  • Employee privacy and security training
  • Incident response and breach notification processes

 

 

13. Website Users

When you visit our website, we may collect limited technical and usage information automatically to help us operate and secure the site, and to understand how it’s used.

We use cookies and similar technologies to make the site function properly, remember your preferences, and improve your browsing experience. You can manage your cookie choices at any time through your browser settings or our Cookie Preference Centre.

 

 

14. Children’s Data

We do not directly collect data from children, however our doctors may treat patients who are children. Data collected as part of treatment from a doctor, including information from children, is stored securely on our systems. We protect this data with strong security measures, restrict access to authorised personnel, and delete any data collected without proper consent.

 

 

15. Updates to This Notice

We may update this Notice to reflect changes in laws or practices.

The latest version will always be posted on our website with a new “Last Updated” date.

 

 

16. Contact Us

If you have any questions about this Privacy Notice, your personal data, or wish to exercise your privacy rights, you can contact you local office found at Contact Us | Angel Aligner or email privacyservices@angelaligner.com

 

 

17. Global privacy offices

Depending on your location, you may have additional rights or protections under local privacy laws. Angelalign complies with these regulations and provides guidance which can be found by contacting privacyservices@angelaligner.com

 

CountryApplicable LawsKey DifferencesContact
United StatesCCPA, CPRA, HIPAA (for healthcare providers)California residents may request to know what personal information is collected, request deletion or correction, and opt out of sale or sharing. Angelalign may act as a HIPAA Business Associate when processing PHI for clinics; HIPAA rules apply for privacy, security, and breach notifications.Federal Trade Commission (FTC): www.ftc.gov California Attorney General: www.oag.ca.gov/privacy
AustraliaPrivacy Act 1988 (OAIC)Individuals may access and correct their personal data. Angelalign adheres to the Australian Privacy Principles regarding collection, storage, use, disclosure, and international transfers.Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au
United KingdomUK GDPR, Data Protection Act 2018Rights include access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Sensitive data such as health information is processed only with explicit consent or for healthcare provision.Information Commissioner’s Office (ICO): www.ico.org.uk
European UnionGDPRSimilar rights to the UK, including the right to complain to a supervisory authority. Processing of health and sensitive data requires explicit consent or is justified by healthcare provision or legal obligations.Relevant EU Member State Supervisory Authority
SwitzerlandSwiss Federal Act on Data Protection (FADP)Individuals may request access, correction, or deletion of their personal data. Transfers outside Switzerland require adequate safeguards.Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch
ChinaPersonal Information Protection Law (PIPL)Sensitive data and cross-border transfers require explicit consent and security assessments. Data subjects may access, correct, delete, withdraw consent, or cancel accounts.Cyberspace Administration of China (CAC): www.cac.gov.cn
RussiaFederal Law on Personal Data (No. 152-FZ)Local residents have rights to access, correct, and delete personal data. Cross-border transfers require compliance with Russian data localization rules.Roskomnadzor: www.rkn.gov.ru
SingaporePersonal Data Protection Act (PDPA)Individuals may request access or correction of their personal data. Angelalign complies with PDPA’s consent, purpose limitation, and security obligations.Personal Data Protection Commission (PDPC): www.pdpc.gov.sg


Cookie policy

Please read this cookie policy carefully before using the Angel Aligner website operated by AngelAlign Technology (“us”, ‘we”, “our”).

 

What are cookies?

Cookies are small pieces of data that are sent from a website and stored in your web browser’s memory. They are often used by websites to help them function properly, as websites are stateless and do not remember user information from one page to another.

 

What types of cookies do we use?

Necessary cookies

Necessary cookies are used to make a website function properly, and are generally not used for tracking. They are often used for user authentication, so that a website can remember who is logged in when the user navigates to different pages or refreshes the site. Necessary cookies can also be used to keep track of items in a shopping cart, or to provide load balancing information.

 

Preference cookies

Preference cookies are used to remember information that customizes how a website looks or behaves for each user. This may include storing the user’s preferred language, region, currency, or color theme.

 

Analytical cookies

Analytical cookies are not essential, but they are used to collect valuable information on how a website is being used. This information can help identify issues and figure out what needs to be improved on the site, as well as what content is useful to users. In most cases, the information collected by analytical cookies is anonymous, but some analytics services may collect information that can be used to identify the user.

 

Marketing cookies

Marketing cookies are used to track users across multiple websites, in order to allow publishers to display relevant and engaging advertisements. These cookies are typically used by advertising networks to target users with advertisements that are likely to be of interest to them.

 

How to delete cookies?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting.

 

Contact us

If you have any questions about this policy or our use of cookies, please contact us.